One of the things we need most in our world is “Trust”. Considering that most of our lives are spent in business, we can say that building trust with employees is critical for businesses. With artificial intelligence, the sense of trust has also been damaged and changed a little.
We should not forget that “trust”, which becomes part of the company culture, brings many benefits such as better collaboration, increased productivity, less stress and higher employee engagement.
In this blog post, we will explain the 7 basic rules of building trust with employees.
1. Listening and Getting Feedback:
When employees know that their ideas are listened to and that they receive fair feedback, it increases their commitment to work, their creativity, and their sense of trust.
2. Be Honest and Transparent:
According to SHRM research, employees don’t feel that their managers foster a culture of open and transparent communication. However it’s important for leaders to be honest and transparent to gain employee trust.
Communicating transparently about company goals, decision-making processes, and other important information makes employees feel safe at work and strengthens their sense of belonging.
3. Behave Consistently:
Consistency is the harmony of words and behavior. People trust people who show consistency, so the consistency of leaders is critical to gaining the trust of employees in business life.
4. Empathy and Support:
Empathy and support from leaders are important parts of building trust. A secure bond is established between employees and leaders when they feel supported. You can find our previous article on why leaders should be empathetic to build trust and encourage success here.
5. Recognition and Reward:
Knowing that their work is seen and appreciated makes employees feel valued and gives them confidence in their leaders to honor and highlight their work.
6. Encourage Not Being Afraid to Make Mistakes:
When leaders make their employees feel trusted, employees are more open to learning, willing to generate new ideas, take risks, and are not afraid to make mistakes.
7. Give Authority and Delegate Responsibility:
Stepping out of the “I’ll do it , until I teach you” philosophy and giving authority and responsibility to employees makes them feel trusted and helps them take ownership of their work.
In addition all of these; implementing an open door policy sends a message that employees can always contact their managers and reinforces a sense of trust.
As a result;
When you do all these things, will suddenly a magic wand touch and everything will be fine? Remember, building trust takes time and effort.
Empactivo while building Trust at Work
Employee engagement tools like Empactivo also support employees in building trust. For example, they become visible when they are appreciated, they feel listened to when they share their ideas, and they reinforce their sense of belonging by becoming members of communities. It is possible to strengthen the feeling of trust within the company with many modules through loyalty programs. Just click for detailed information.